‍Hartley Ash Legal Services (“we”, “us”, “our”) is a specialist conveyancing and residential property law firm based in Brighton and Hove. We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect your personal data when you use our website or contact us.

1. Who we are

Hartley Ash Legal Services
Website: www.hartleyash.com
Email: info@hartleyash.com
Telephone: 0330 024 2420
Address: 57 Newtown Road, Brighton and Hove, Brighton, BN3 7BA

We are registered with the Information Commissioner’s Office (ICO).

2. What information we collect ‍

We may collect and process the following personal data:

• Name

• Email address

• Telephone number

• Property or legal enquiry details

• Information you provide via our contact forms

• Website usage data (such as pages visited and cookies)

3. How we use your information

We use your personal data to:

• Respond to enquiries you submit

• Provide legal services if you instruct us

• Progress conveyancing matters

• Improve our website and client experience

• Comply with legal and regulatory obligations

4. Lawful basis for processing

We process your data under the following lawful bases:

• Consent (when you submit a contact form)

• Contract (if you become a client)

• Legal obligation (regulatory and compliance requirements)

• Legitimate interests (to operate and improve our services)

5. How we store your data

Your information is stored securely within Squarespace systems and our internal case management systems. We take appropriate technical and organisational measures to protect your data from unauthorised access, loss or misuse.

6. Sharing your data

We may share your information with:

• Legal or regulatory authorities where required

• Third party service providers (such as IT, email and verification services)

• Other professionals involved in your transaction (e.g. estate agents, lenders, surveyors)

We do not sell your personal data.

7. Data retention

We only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal, regulatory or professional obligations.

8. Your rights

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (in certain circumstances)

• Object to or restrict processing

• Request data portability

To exercise your rights, contact us at info@hartleyash.com.

‍ ‍9. Contact us

If you have any questions about this Privacy Policy, please contact:

Email: info@hartleyash.com
Telephone: 0330 024 2420

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

COOKIE POLICY

Hartley Ash Legal Services Cookie Policy

This Cookie Policy explains how Hartley Ash Legal Services uses cookies on our website www.hartleyash.com.

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide information about how visitors use the site.

2. How we use cookies

We use cookies to:

• Ensure the website functions correctly

• Analyse website traffic and usage

• Improve user experience

• Understand how visitors interact with our site

3. Types of cookies we use

Essential cookies

These are necessary for the website to function properly.

Analytics cookies

These help us understand how visitors use our website (for example, via Squarespace analytics or Google Analytics).

Functionality cookies

These allow the website to remember your preferences and improve your experience.

4. Managing cookies

You can control and delete cookies at any time through your browser settings. Most browsers allow you to block or delete cookies if you prefer.

5. Cookie consent

When you first visit our website, you may see a cookie banner allowing you to accept or manage cookies. Non-essential cookies will only be used with your consent.

6. Changes to this policy

We may update this Cookie Policy from time to time. Updates will be posted on this page.

7. Contact us

If you have any questions about our use of cookies, please contact:

Email: info@hartleyash.com
Telephone: 0330 024 2420